Metro Express has been a pioneer in the application of technology
for the transportation industry. Our company looks for new ways to
use technology to accelerate the development of business relationships
and opportunities.
Below are a few examples of how Metro Express uses
technology to improve its service:
Employees of Metro Express have been using Nextel’s cellular
phones for nearly a decade. With the recent advent of nationwide direct-connect,
the phones have become even more valuable. With the push of a button,
Metro’s dispatch can speak directly to any driver or employee
to relay any important information. Communication is vital in this
industry and Nextel makes sure our staff is always available.
Metro Express uses Qualcomm’s private fleet management systems
to provide better route planning for our fleet and to more easily track
and communicate with our teams. The system provides accurate tracking
of all assets and increases on-time delivery by controlling the number
of out of route miles. In the expedited industry, it’s important
to react to a change at a moment’s notice and Qualcomm makes
communicating with our fleet simple, fast and effective.
Metro implemented this software in July 2004 and provided
a significant upgrade in meeting the time sensitive requirements
of our customers. GPS411, a product of GPSNet Technologies, is a
highly integrated system that allows Metro Express to concentrate
on servicing its customers rather than spending time on data entry.
GPS411 streamlines the entire transaction process by allowing Metro to respond to orders electronically, send updates automatically and make settlements through Epay Manager. The system is also integrated with Qualcomm, PC Miler and other software systems.
Epay Manager, a Level One Technologies application, allows Metro Express
to utilize electronic invoices to more efficiently manage its freight
billing process. Proofs of delivery are also faxed into this system
making it a much faster method of receiving, storing and retrieving
a signed bill of lading.
Metro Express uses Epay as a tool to assist in attracting new shippers by negotiating discounted rates for early payment. Epay is also used as a driver retention tool because it allows Metro Express to offer direct deposit to its drivers for weekly settlements.
